Pello requests your personal information (such as your name, email, mailing address and phone number) when you sign up for our voluntary mailing list.
Pello also collects your personal information (such as your name and email address) when you contact us via email.
Use of Information
When you sign up for the Pello mailing list, the personal information you provide is used to notify you of Pello’s news, events and promotions.
The information we collect when you contact us via email is used to respond to your questions/comments. The message may be saved as part of our record of customer interactions.
Disclosure of Information
Pello will not disclose your personal information to any third party, except as stated below:
We may disclose personal information if we have a good faith belief that such disclosure is necessary to comply with the law.
We may also disclose personal information to third party contractors who perform services on our behalf (such as data storage, web hosting or marketing campaigns). These parties will only be given access to the information they need to provide the service, must protect personal information to the same extent as Pello and will be prohibited from using the information for any other purpose.
Pello adheres to the following standards to ensure the security of your personal information:
Access to your personal information is limited to only those employees who require it to provide information or services to you.
Personal information is stored in secure locations to prevent unauthorized access or use.
Third party contractors are required to agree to maintain the confidentiality of your information and not use it for any unspecified purposes.
Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.
If you still have concerns about ordering electronically, feel free to call (818) 473-5564 and place your order over the phone. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers.
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Last Updated: June, 2017